If you are interested in making a career as a hotel receptionist, it is quite natural you refer to advertisements for these job positions. The qualifications and job requirements, and other necessary capabilities in order to successfully carry out the duties and responsibilities that go with the role.
Better Chances
First and foremost you need to possess at least a diploma certification for front desk or guest relations coupled with your graduation degree. If you are a hotel management graduate this bodes really well for you as you stand better chances of being promoted.
Proficiency in Languages
The ability to speak fluent English is a must, proficiency in other languages is an added advantage. One is not just expected but required to perform wide ranges of tasks and duties.
On Your Feet
It entails standing up behind the front office desk and other areas, like the back office most of the time. Carrying and lifting of somewhat heavy items required at times.
Manage Reservation Systems
Handling office equipment, various products, computers and mobile devices is part and parcel of the job. One needs to deftly manage various proprietary reservation management systems as well as property management systems.
Communication Skills
Communication skills play a significant role whether one is interacting with external customers or internal customers, the employees of the organization. Besides this one must possess good reading and writing skills for efficient communications.
Final Thoughts
This position is extremely important in a hotel setup, as you happen to come across the face of the hotel Jobs. You are expected to behave in a friendly and professional manner at all given times and help guests with their routine and typical requirements.
